Clarity. Fast Service. Compliance .
CoreCollect is a professional collection and workforce support provider.
We’ve compiled answers to the most common questions from walk-in clients, employers, and transportation companies to help you understand how our collection process works and what to expect.
Frequently Asked Questions
Q:
Do you offer walk-in collection services?
Yes. CoreCollect welcomes walk-in clients for professional collection services during business hours. Appointments are recommended for faster service, but walk-ins are always accepted.
Q:
Are you a testing or diagnostic center?
No. CoreCollect is a professional collection services provider. We perform specimen and biometric collections only. All testing and analysis are completed by certified laboratories designated by employers, agencies, or clients.
Q:
What types of collection services do you provide?
We provide employer-directed and client-directed collection services, including DOT and non-DOT drug collections, DNA sample collection, fingerprint cards, and other workforce-related collection needs.
Q:
Do you work with employers and transportation companies?
Yes. We support employers, transportation companies, and regulated organizations with on-site and in-office collection services designed to reduce downtime and support compliance requirements.
Q:
How long does a typical visit take?
Most collection appointments are completed in 10–15 minutes, significantly faster than traditional laboratory collection centers.
Q:
What do I need to bring to my appointment?
Clients should bring a valid photo ID and any employer authorization, chain-of-custody form, or service order provided by their employer or agency.
Q:
Do you provide on-site or mobile collection services?
Yes. CoreCollect offers on-site collection services for employers and organizations upon request, subject to scheduling and service agreements.
Q:
Are your collection procedures compliant with industry standards?
Yes. All collections are performed by trained personnel using standardized procedures that support documentation accuracy, chain-of-custody integrity, and employer or agency requirements.
Q:
Where are you located?
CoreCollect is conveniently located in North East, Maryland, less than one mile from I-95 and directly on Route 40, making us easily accessible for Maryland and Delaware clients.
Q:
Can the public use your services without an employer?
Yes. Members of the public may access collection services when they have appropriate documentation or service authorization from an employer, agency, or requesting party.
Q:
Do you offer fingerprinting services
Yes. CoreCollect provides professional fingerprint card services for employment, licensing, and agency-directed purposes.
Q:
Why choose CoreCollect instead of a large laboratory collection site?
CoreCollect offers faster service, convenient access, and personalized collection support without long lines or overcrowded waiting rooms, while maintaining professional standards aligned with major laboratories.
Follow Us
Follow Us
Services
More
Contact Us
443-853-1300
18 Montgomery Drive, Suite 10, North East MD, 21901
Monday - Friday, 8:00 am - 5:00 pm
CoreCollect provides professional, employer-directed specimen and biometric collection services. CoreCollect does not perform laboratory testing, analysis, or medical diagnosis. All testing and results are processed by authorized partner laboratories or entities.
Copyright 2026 | CoreCollect | Terms & Conditions | Designed by Mercy Daniel